ARRIVAL AND DEPARTURE
Check-in: 3 p.m.
Check-out: 11 a.m.
In the event of a DELAYED ARRIVAL – in other words, if you will only be arriving at the hotel after 9 pm – kindly inform us by giving us a quick call beforehand.
Cancellations are only valid in written form!
Cancellation conditions winter:
- For cancellations of up to 90 days before your agreed date of arrival, we charge a fee of € 100 in winter per room.
- For cancellations of 90 to 30 days before your agreed date of arrival, we charge 40% of the total agreed price.
- For cancellations of 29 to 8 days before your agreed date of arrival, we charge 70% of the agreed price.
- And for cancellations sent to us within the last 7 days before your agreed date of arrival, we charge 90% of the total agreed price.
Cancellation conditions summer:
- Free cancellation until 7 days before arrival
- If you cancel within 7 – 0 days before arrival, we charge 90 % of the total price.
- In case of no-show as well as late arrival or early departure we charge the full amount
(Cancellations pursuant to the Austrian General Terms and Conditions for the Hotel Industry [AGBH] 2006)
We recommend travel cancellation insurance, which protects you against cancellation costs. You can take this out at any travel agent’s or at www.europaeische.at. The general conditions of the Austrian Hotel Contract apply. Court of jurisdiction: Landec
For a binding reservation, a deposit of €500.00 per person must be made. As a means of payment for the hotel bill on your day of departure, we accept: euros in cash, Visa, AMEX, MasterCard or EC card.
REDUCTION FOR AN EXTRA BED
From 0 to 1 year: free;
from 1 to 2 years: -50 % from the half-board price;
from 3 to 11 years: -30 % from the half-board price;
from 12 years: -20 % from the half-board price
*in a double room or suite
SHORT-TERM STAY (only in winter)
If you book a short stay of 4 nights or less, there will be a surcharge of € 10.- per person and per day in winter.
- Welcome drink on arrival
- Rich and healthy breakfast
- Vital.Spa Silvretta.Mondin with more than 1.200 m²
- Wellness bag with cozy bathrobes and slippers
- Gym with modern equipment from Technogym
- FREE WiFi Internet access
- Private underground parking spaces close to the hotel (5 minutes of walking distance)
- Turndown service
- € 10,00 wellness voucher per room for our beauty- and massagetreatments
- Silvretta Card Basic and Silvretta-active program
- Hiking backpack and hiking sticks to rent
- E-Bike rental and bicycle room and possibility to wash the bikes
- Excellent 4-couse dinner with additional vegetarian options, a variety of salad and cheese from our buffet
- Ski passes can be purchased at the hotel reception.
If you are staying 4 days or longer, you will get a discount of 10% on the room fee.
The visitor’s tax amounts to € 2.50 per person/day and is charged extra.